Communication solution for Public Safety

EMERGENCY MANAGEMENT AND MUNICIPALITIES

The public safety sector management is undergoing change. Several public sector services have been merged to improve efficiency and achieve savings.
One of the biggest challenges facing public safety sector management is the need to handle the same tasks as before, while covering a larger area with fewer staff, smaller budgets and less equipment.

High demands require carefully prepared solutions
More efficient use of resources requires overview, control and management, but also innovation. For many years, public safety management has been calling for optimisation of manning and equipment, for example in connection with emergency response. Due to these high demands, public safety management needs a complete solution that provides the full picture and ensures fast response times and better use of financial resources. But the vital element is to ensure a high level of service and public safety.

Better use of large, established emergency operations centres
In their search to improve efficiency and savings, municipalities also have an eye to exploiting the potential of the large emergency operations centres and/or existing facilities for handling municipal emergency response and safety tasks, emergency calls (domiciliary care), and similar services. There are many benefits to be achieved with a municipal service centre that handles everything relating to safety and alarms.

Automation saves lives
IHM supplies turnkey solutions. All or parts of the processes are automated and, consequently, require no manual intervention. With one solution, you get public safety management with an operations centre that both supports critical functions and improves their service. IHM’s systems ensure high efficiency and fast response times, which can, ultimately, save lives.

More than 35 years of best practice
We have collaborated with public safety sector in Denmark and the rest of Scandinavia for more than 35 years. We have comprehensive know-how in this particular sector – it’s part of our DNA. We collaborate closely with our customers. And we listen to them, always staying a step ahead of their needs.

IHM offers a range of solutions, both large and small, and all can be scaled up or down according to your specific requirements. Our solutions include IHM AMS (Alarm Monitoring Software), IHM Communications Centre and IHM CAD (Computer Aided Dispatch).

CONTROL ROOM SOLUTION FOR SURVEILLANCE AND ALARM MANAGEMENT

CONTROL ROOM SOLUTION FOR SURVEILLANCE AND ALARM MANAGEMENT

The emergency operations centre handles emergency calls simply and cost-effectively.
IHM supplies intelligent solutions for emergency calls. For instance, the system automatically calls out the right, and sufficient, crew and equipment, based on risk-based dimensioning. Simple controls give the on-duty officer a clear picture of the accident, enabling staff to focus quickly and effectively on organising and coordinating operations at the accident site.

The system also ensures automatic registration and archiving of incidents to meet requirements for documentation and statistics.

Your new emergency operations centre will handle:
Receipt of emergency response and automatic fire alarms via the alarm network
Automatic or manual crew call-out
Pagers and/or SINE terminals with call-out
Automatic, intelligent call-out, optimising call-out based on risk-based dimensioning
Automatic logging of calls
Two-way communication with groups, and one-to-one communication
Service agreement with 24/7/365 support
IHM CAD and IHM GIS can be added to the solution, including the following functions:
Status registration (SINE)
Visual summary of resources – crew and equipment (SINE)
Visual summary of the geographical position of alarms
Compatibility with TETRA, coordination of operations with ambulances and police
Video surveillance
Redundancy (backup) with double server and duplicated system with reciprocal updating
IHM offers a range of solutions, both large and small, and all can be scaled up or down according to your specific requirements. Our solutions include IHM Communications Centre, (Integrated Control room System, ICS), IHM CAD (Computer Aided Dispatch), and IHM AMS (Alarm Monitoring Software).

The following functions can be added to the standard solution for fire and rescue:
Anti-theft alarms
Emergency calls, for example to domiciliary care services
Personal attack alarms, for example for traffic wardens
Lift alarms
Technical alarms, AIA (installations and pumps)
On-call rota system

MUNICIPAL SERVICE CENTRE

MUNICIPAL SERVICE CENTRE

The emergency operations centre handles emergency calls simply and cost-effectively.
IHM supplies intelligent solutions for emergency calls. For instance, the system automatically calls out the right, and sufficient, crew and equipment, based on risk-based dimensioning. Simple controls give the on-duty officer a clear picture of the accident, enabling staff to focus quickly and effectively on organising and coordinating operations at the accident site.

The system also ensures automatic registration and archiving of incidents to meet requirements for documentation and statistics.

Your new emergency operations centre will handle:
Receipt of emergency response and automatic fire alarms via the alarm network
Automatic or manual crew call-out
Pagers and/or SINE terminals with call-out
Automatic, intelligent call-out, optimising call-out based on risk-based dimensioning
Automatic logging of calls
Two-way communication with groups, and one-to-one communication
Service agreement with 24/7/365 support
IHM CAD and IHM GIS can be added to the solution, including the following functions:
Status registration (SINE)
Visual summary of resources – crew and equipment (SINE)
Visual summary of the geographical position of alarms
Compatibility with TETRA, coordination of operations with ambulances and police
Video surveillance
Redundancy (backup) with double server and duplicated system with reciprocal updating
IHM offers a range of solutions, both large and small, and all can be scaled up or down according to your specific requirements. Our solutions include IHM Communications Centre, (Integrated Control room System, ICS), IHM CAD (Computer Aided Dispatch), and IHM AMS (Alarm Monitoring Software).

The following functions can be added to the standard solution for fire and rescue:
Anti-theft alarms
Emergency calls, for example to domiciliary care services
Personal attack alarms, for example for traffic wardens
Lift alarms
Technical alarms, AIA (installations and pumps)
On-call rota system