Communication Solutions

One solution. One supplier. One responsibility. Complete safety.

IHM supplies complete bespoke communication systems to hot spots all over the world. We’ve been doing this for more than 40 years, and for good reasons. We make life safer in industries where communication is a critical factor every single day. We develop and install the entire solution and take responsibility for hardware, software, comprehensive 24/7 service, product guarantee and support.

The public safety sector management is undergoing change. Several public sector services have been merged to improve efficiency and achieve savings.

One of the biggest challenges facing public safety sector management is the need to handle the same tasks as before, while covering a larger area with fewer staff, smaller budgets and less equipment.

High demands require carefully prepared solutions

More efficient use of resources requires overview, control and management, but also innovation. For many years, public safety management has been calling for optimisation of manning and equipment, for example in connection with emergency response. Due to these high demands, public safety management needs a complete solution that provides the full picture and ensures fast response times and better use of financial resources. But the vital element is to ensure a high level of service and public safety.

Better use of large, established emergency operations centres

In their search to improve efficiency and savings, municipalities also have an eye to exploiting the potential of the large emergency operations centres and/or existing facilities for handling municipal emergency response and safety tasks, emergency calls (domiciliary care), and similar services. There are many benefits to be achieved with a municipal service centre that handles everything relating to safety and alarms.

Automation saves lives

IHM supplies turnkey solutions. All or parts of the processes are automated and, consequently, require no manual intervention. With one solution, you get public safety management with an operations centre that both supports critical functions and improves their service. IHM’s systems ensure high efficiency and fast response times, which can, ultimately, save lives.

More than 40 years of best practice

We have collaborated with public safety sector in Denmark and the rest of Scandinavia for more than 40 years. We have comprehensive know-how in this particular sector – it’s part of our DNA. We collaborate closely with our customers. And we listen to them, always staying a step ahead of their needs.

IHM offers a range of solutions, both large and small, and all can be scaled up or down according to your specific requirements. Our solutions include IHM AMS (Alarm Monitoring Software), IHM Communications Centre and IHM CAD (Computer Aided Dispatch).

Most maritime control centres around the world are observing increasing traffic in ports, on rivers and within national maritime borders. Stricter international environmental requirements, together with search and rescue operations, are increasing demands on communication systems for both ports and coastguards.

Maritime control centres typically monitor shipping traffic in local, very busy waters, such as approaches to and exits from industrial ports or narrow river passages. Coastguards usually handle activities at national level, with cross-service coordination (police, customs, and military). Both types of control centre need to establish an effective communication system that works across the different platforms used. This challenge grows when neighbouring countries and their authorities are also involved.

A broad and varied range of activities

Both coastguards and maritime control rooms handle a wide variety of tasks to ensure a safe and efficient approach to ports, rivers and national waters. Activities range from service to shipping, to surveillance and operations

• To combat illegal fishing operations
• To monitor immigration
• To combat piracy
• Connected with environmental activities

And communication and coordination of

• Traffic services
• Traffic routing
• Search and rescue
• Environmental activities

This wide variety of tasks makes heavy demands on communication systems in control rooms and at coastguards. There is a serious need for communication systems that connect the various platforms and systems to ensure the safe and effective performance of tasks.

Future-proof solutions

IHM has 40 years’ experience in control room solutions and radio communication and telephony solutions for ports and coastguards all over the world. The systems can handle communication between land-based units, aircraft and ships. Our coastguard and control room solutions are modular, which means they can be scaled up or down and new facilities can be added as needs change.

IHM’s solutions for maritime control rooms and coastguards ensure:

• Communication across a variety of radio communication systems and platforms
• Two-way communication from land to ships and aeroplanes, and between ships.
• Hierarchical structure, with local, regional and national control centres
• Automatic recording
• A solution designed according to GMDSS regulations
• 24/7/365 service and support

IHM offers a range of maritime solutions, both large and small, and all can be scaled up or down according to your specific requirements. Solutions include products such as COM4500MCS from IHM’s maritime systems. These can be supplied with several levels of redundancy, according to your needs.